Serving Trenton to Ottawa

IT that keeps your
practice running.

We're the dental IT team your front desk can call. Dental-specific managed IT across Eastern Ontario, from a team that knows your software, your workflows, and the pressure of keeping a practice running smoothly.

Why Bytewing

Your MSP should know what a bitewing is.

Dental offices deal with practice management software, imaging systems, patient data obligations, and chair-side uptime demands. We work in that environment every day, which is why our dental IT is built around your workflows, not adapted from a generic MSP template.

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Dental Software Support

Dentrix, ABELDent, Adstra, Dolphin, LiveDDM, Paradigm, OpenDental, Cleardent, Timeshift and more. We manage, troubleshoot, and support your PMS so your staff can focus on patients, not IT problems.

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Imaging Hardware & Software

Intraoral cameras, device-attached and network-attached sensors, CBCT machines, 2D/3D panoramic units, and imaging workstations. Dexis, Sidexis, Carestream, Romexis, VixWin, Apteryx, and more. We know the hardware and the software that runs it.

Your practice depends on reliable IT. We get that.
Fair
Flat MSP rate. Quoted projects. No padding.
Smart
Dental-specific. We know your software.
Fast
Remote and on-site. One call, no ticket queue.

Managed IT services for dental offices across Eastern Ontario.

Get a Quote →
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Imaging Systems & Hardware

CBCT machines, 2D and 3D panoramic units, intraoral cameras, device-attached sensors (USB and proprietary), and network-attached imaging hardware. We troubleshoot the hardware and coordinate with vendors including Dexis, Sidexis, Carestream, Romexis, VixWin, Apteryx, and beyond.

CBCT & Pan MachinesIntraoral CamerasImaging SensorsImaging Workstations
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Practice Management Software

Dentrix, ABELDent, Adstra, Cleardent, OpenDental, Curve Dental, Dolphin, Paradigm, LiveDDM, Eaglesoft, and more. Installation, troubleshooting, migrations, server moves, and day-to-day support for whatever PMS your practice runs on.

DentrixABELDentCleardentPMS Migrations
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Managed Technical Support

Proactive monitoring, remote helpdesk, and on-site visits when needed. One flat monthly rate, no surprise invoices. Hardware setup, workstation deployments, and printer and scanner management included.

RMM MonitoringHelpdeskOn-Site AvailableHardware Deployment
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Network & Cybersecurity

XDR and EDR deployment, firewall policy management, network segmentation for imaging and clinical networks, and incident response for dental and healthcare environments.

XDR / EDRFirewall ManagementNetwork SegmentationHealthcare-Aware
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Cloud, Backup & Connectivity

Microsoft 365 management, BCDR planning, Azure and AWS infrastructure, HPBX, SIP trunking, and SD-WAN - your data and communications should never be a single point of failure.

Microsoft 365BCDR PlanningHPBX Β· SD-WANAzure / AWS
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Site Audits & Project Work

Full practice IT assessments, hardware procurement, and hands-on deployment. New office builds, equipment upgrades, server replacements, and imaging infrastructure projects from gap analysis to go-live.

Site AuditsHardware ProcurementNew Office BuildsProject Deployment
Common Issues

Having a specific problem?

Quick guides for the most common dental office IT issues, with the right contacts and next steps.

Claims

iTrans not working?

Carrier errors, certificate issues, and how to tell what's down.

Read the guide →
Dentrix

Dentrix not running right?

IT help beyond the Dentrix help desk. Upgrades, performance, and more.

Read the guide →
ABELDent

ABELDent issues?

Server, network and workstation support for ABELDent offices.

Read the guide →
Intraoral Camera

Camera not working?

Black screen, flipped images, and software integration fixes.

Read the guide →
Intraoral Sensor

Sensor not connecting?

DEXIS, Carestream, Gendex sensor troubleshooting and calibration.

Read the guide →
DEXIS

DEXIS or DTX Studio issues?

Driver installs, DTX Studio setup, PMS bridge repairs, and workstation migrations.

Read the guide →
Something Else

Not seeing your issue?

Get in touch and we'll figure out what's going on. No ticket queue.

Contact us →

Eastern Ontario.

Based in Perth, we serve dental practices across Eastern Ontario - from Ottawa and the Valley to Kingston, Belleville, and Trenton. On-site when you need it, remote when you don't. Remote support available province-wide.

Ottawa, Kanata, and Orleans
Arnprior and the Ottawa Valley
Perth, Smiths Falls, and Carleton Place
Brockville, Prescott, and Cardinal
Kingston and Gananoque
Belleville, Trenton, and the Quinte Region
Remote support available province-wide
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Based in Perth, Ontario

Centrally located in Eastern Ontario, with on-site coverage from Ottawa to Belleville and everywhere in between.

OttawaKanataOrleans ArnpriorCarleton PlacePerth Smiths FallsBrockvillePrescott CardinalGananoqueKingston BellevilleTrenton

Built on hands-on experience in dental IT.

Bytewing was started by someone who spent years working inside dental and healthcare offices across Ontario. Practice management migrations, CBCT software, imaging hardware: we know this stuff. There is no learning curve when you bring us in.

More than a decade of hands-on experience supporting dental, medical, and healthcare offices across Ontario, at a rate that works for a practice of any size.

When you call Bytewing, you get our founder on the line.

580+
Dental and medical offices supported across our founder's career in healthcare IT
5+
Years our founder spent in dental and healthcare IT environments
Eastern Ontario
Local to Eastern Ontario, with on-site coverage across the corridor.

Let's talk about your practice.

No sales pitch. Just a straight conversation about what your practice needs and whether we are the right fit.

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Email

support@bytewing.ca

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Phone

613-264-9570

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Based In

Perth, Ontario

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Hours

Mon–Fri, 8:00 AM – 6:00 PM ET

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Service Area

Trenton to Ottawa, on-site and remote

Book a Free Consultation

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